Voice shopping assistant for Shopify stores

How it works

1. 1

   Install the app

   Install BizFinder AI Assistant from the Shopify App Store. It opens inside your Shopify admin and syncs your products and pages.

2. 2

   Switch on the app embed and click Save

   In the app, click Open theme editor. The BizFinder app embed is already selected and switched on; click Save. Shopify requires this Save because apps cannot change your theme on their own, and your theme code is not edited.

3. 3

   Pick a voice and check your storefront

   Choose the voice shoppers hear and your brand color, then use Verify widget in the app to confirm the assistant is live on your theme.

What it knows about your store

The app reads your store through Shopify's Admin API with read-only access and keeps what it reads in the assistant's knowledge base:

• Your active products: title, description, product type, vendor and price, including sale prices.
• Each variant's name, price and whether it is available for sale, for up to 25 variants per product.
• Product metafields that hold a single plain value (text, number, date, true/false, color, rating, URL or measurement); list and reference metafields, including Shopify's standard category attributes, are not read.
• Your published online store pages, such as shipping, returns and FAQ pages. Hidden pages are not synced.
• Your storefront's public pages, which it also scans the way it learns any website.

When you add, edit or delete a product, Shopify notifies the app and the assistant's copy of that product is updated. Pages are synced when you install, and you can resync your products and pages at any time from the Knowledge base tab in the app. A page you hide or delete in Shopify is removed from the synced pages at the next resync. On a store that installed the app before 30 October 2026, a resync also removes hidden pages that earlier syncs picked up.

Add to cart and checkout by voice

When a shopper asks about a product, the assistant can open its page for them. It is instructed to ask before it adds anything to the cart and to add the item only after the shopper says yes, and for a product with sizes or colors to ask which option first. Chat has the same instructions.

How the question sounds

"Want me to add the Red Cotton Tee, size medium, to your cart?"

In a voice call the shopper can also ask what is in the cart, change a quantity or remove an item. When they want to check out, the assistant can take their name, email and shipping address and fill them in on your Shopify checkout. The shopper enters payment on your store's own checkout page, and the assistant is instructed never to ask for card numbers.

Leads and bookings

When a shopper wants a follow-up, the assistant asks for their name, email and phone number and saves them, with the conversation, as a lead in the Leads tab of the app. It can also book calls or appointments with the built-in scheduler, where you set your hours and shoppers pick an open time, or with your Calendly page.

On each day with new activity you get one email with the number of new leads and conversations and a link to your dashboard.

Plans

Paid plans are billed monthly in US dollars through Shopify; annual plans are not offered for Shopify installs. You upgrade, switch or cancel from the app in your Shopify admin, and canceling returns your store to the Free plan.

What it does not do

• It cannot look up orders or take payments. The app does not ask Shopify for access to your orders or customers, so it cannot answer "where is my order?" or tracking questions, and shoppers pay on your store's checkout page.
• Prices and stock come from the last sync, not a live check while the shopper talks. If an item can no longer be bought, Shopify's cart refuses it, and in a voice call the assistant is instructed to say the add did not work.
• Changing quantities, removing items and filling in checkout details work in voice calls only. Chat can open products, add to the cart and open checkout.
• For a product with more than 25 variants, only the first 25 are in its knowledge.
• Nothing appears on your storefront until the app embed is switched on and saved in the theme editor.
• The preview below answers from your store's public pages. Adding to the cart and checkout work only on a store where the app is installed.

Frequently asked questions